Labor-focused response
When it may fit: Labor drives most of the increase and grew faster than volume.
Evidence needed: Hours, rates, premium labor and vacancy data.
Trade-off: Aggressive action can affect quality and retention.
Hospital Intelligence Brief
“Expenses are up 8% and revenue is up 6%” is a start. The useful questions come next: which categories, relative to what, and for how long.
When expenses grow faster than revenue, which gap matters and where do you look first?
Almost every hospital reports expense growth and revenue growth. What is less common is a disciplined way to compare them: to break the gap into pieces and decide which pieces deserve attention.
This matters because an 8% expense increase against 6% revenue growth can mean very different things depending on where the increase sits. A fixed-cost step is different from wage inflation, which is different from a volume-driven increase that is simply earning less per case.
A useful comparison has four layers, each answering a different question:
Verified fact Public cost reports break expense into cost centers and categories, which supports the category view across years. Cause usually has to come from internal data.
In the synthetic hospital, expenses grew 8.5% against revenue growth of +6.0%. Illustrative
| Category | FY25 | FY26 | Change | Share of increase |
|---|---|---|---|---|
| Labor | $60.8M | $67.2M | +10.5% | 55% |
| Supplies | $27.0M | $30.1M | +11.5% | 27% |
| Purchased services | $16.2M | $17.2M | +6.0% | 8% |
| Other operating | $31.5M | $32.6M | +3.5% | 10% |
Calculated Labor and supplies account for the bulk of the increase, and both grew faster than discharges (+4.5%). Purchased services grew more slowly, and other operating cost slowest. The gap is therefore not an across-the-board cost problem. It sits in two categories.
Hypothesis Supplies growing faster than volume can reflect price inflation, higher-acuity cases or utilization changes. Labor can reflect rates, hours or mix. The category view narrows the search from “costs” to two lines, which is the point of doing it.
4. Explore the interactive experience
Hospital Financial Investigator: a working dashboard, scenario simulator, evidence-linked answers from APIS, and a sample executive brief, all on synthetic data.
The experience below is built on a synthetic hospital, “Demo Community Hospital,” with two fiscal years of data. Nothing in it is real, so you can explore freely.
Once the leading categories are identified, the options differ by category. These are the main levers, each suited to a different kind of increase.
Two Pillars can help hospital leadership investigate financial, operational, and strategic questions using relevant organizational data, public information, and a structured assessment process. A good first step is an expense-versus-revenue decomposition that points to the two or three categories worth acting on.