Intelligence Library

Understand the Problem. Investigate the Evidence.

Plain-language investigations of the problems business leaders actually face, with interactive APIS experiences that let you explore the data, test assumptions and see how an investigation becomes a work product.

Live now · Healthcare

Why Higher Patient Volume Does Not Always Improve Hospital Financial Performance

Why can a hospital grow revenue while its margins decline? Break the question apart with a working dashboard, a scenario simulator, evidence-linked answers from APIS, and a sample executive brief.

  • Dashboard with drill-downs
  • Scenario simulator
  • Evidence-linked APIS answers
  • Sample executive brief
  • 9industry areas
  • 207planned articles
  • 37interactive experiences planned
  • 43live now, more on the way

Browse by industry

Every Industry. One Intelligence Environment.

The questions, data and terminology change by industry. The way you investigate them stays consistent.

Articles marked In development are planned and not yet published. Each one follows the same structure: the business problem, what the evidence can reveal, how to investigate it, an interactive experience, possible solutions, and what leadership should do next.

Hospital Financial Performance8 articles

Interactive experience: Hospital Financial Investigator Live

Service-Line Performance and Strategy7 articles

Interactive experience: Service-Line Decision Lab Live

Hospital Market Intelligence7 articles

Interactive experience: Hospital Market Explorer Live

Rural Hospital Sustainability7 articles

Interactive experience: Rural Hospital Sustainability Lab Live

Revenue Cycle and Operational Performance6 articles

Interactive experience: Revenue Cycle Investigation (operating-cost articles use the Hospital Financial Investigator) Live

Restaurants & Hospitality

Restaurants & Hospitality overview
Profitability and Cost Control8 articles

Interactive experience: Restaurant Profitability Lab Live

  • Why a Busy Restaurant Can Still Lose MoneyLive · Interactive
  • How to Investigate Food-Cost IncreasesIn development
  • How Labor Costs Affect Restaurant ProfitabilityIn development
  • How to Identify Menu Items That Deserve a Closer Financial ReviewIn development
  • Why Higher Sales Do Not Always Produce Higher ProfitsIn development
  • How to Evaluate Discounting and PromotionsIn development
  • How to Compare Actual Food Costs With Expected Food CostsIn development
  • How to Investigate Waste, Spoilage, and Purchasing VarianceIn development
Multi-Location Performance6 articles

Interactive experience: Location Performance Dashboard In development

  • Why One Restaurant Location Outperforms AnotherIn development
  • How to Compare Restaurant Locations FairlyIn development
  • How to Investigate Declining Same-Store SalesIn development
  • What Location-Level Data Can Reveal About Operating ProblemsIn development
  • How to Evaluate Whether a Restaurant Should ExpandIn development
  • How to Identify Operational Practices Worth ReplicatingIn development
Hospitality Operations6 articles

Interactive experience: Hospitality Revenue Explorer In development

  • How Hotels Can Evaluate Occupancy and Average Daily Rate TogetherIn development
  • How to Investigate Underutilized Hospitality CapacityIn development
  • What Hospitality Operators Should Measure Beyond RevenueIn development
  • How Staffing Patterns Affect Service and Operating CostsIn development
  • How to Evaluate Revenue Opportunities Across Guest ServicesIn development
  • How Seasonal Demand Should Influence Operating DecisionsIn development

Trucking & Logistics

Trucking & Logistics overview
Fleet Profitability7 articles

Interactive experience: Fleet Economics Dashboard Live

  • Why More Loads Do Not Always Mean More ProfitLive · Interactive
  • How to Calculate and Interpret Cost Per MileIn development
  • How Empty Miles Affect Fleet EconomicsIn development
  • How Fuel Price Changes Affect Route ProfitabilityIn development
  • How to Compare Tractor, Trailer, and Driver UtilizationIn development
  • How to Investigate Maintenance Costs Across a FleetIn development
  • How to Identify Vehicles That Warrant a Closer Performance ReviewIn development
Route and Load Intelligence6 articles

Interactive experience: Route Profitability Explorer In development

  • How to Evaluate Route Profitability Beyond Revenue Per LoadIn development
  • How to Investigate Unprofitable Customer or Lane RelationshipsIn development
  • How to Compare Contracted Freight With Spot-Market OpportunitiesIn development
  • How to Identify Patterns in Late DeliveriesIn development
  • How to Evaluate the Financial Impact of Empty MilesIn development
  • How to Investigate Capacity Utilization Across RoutesIn development
Logistics Operations and Growth6 articles

Interactive experience: Fleet Expansion Simulator In development

  • How to Evaluate Fleet Expansion DecisionsIn development
  • What to Investigate Before Adding VehiclesIn development
  • How to Compare In-House Fleet Operations With OutsourcingIn development
  • How Maintenance Downtime Affects CapacityIn development
  • How to Investigate Customer Concentration RiskIn development
  • How to Evaluate Logistics Technology InvestmentsIn development
Project Profitability7 articles

Interactive experience: Project Performance Dashboard Live

  • Why a Profitable-Looking Construction Project Can Become UnprofitableLive · Interactive
  • How to Investigate Project Cost OverrunsIn development
  • How to Compare Estimated Costs With Actual CostsIn development
  • What Labor Productivity Can Reveal About Project PerformanceIn development
  • How Change Orders Affect Project EconomicsIn development
  • How to Identify Projects That Need Management AttentionIn development
  • Why Revenue Recognition and Cash Flow Must Be Examined SeparatelyIn development
Cash Flow and Working Capital5 articles

Interactive experience: Construction Cash-Flow Planner In development

  • Why Growing Construction Companies Can Still Face Cash-Flow PressureIn development
  • How to Investigate Delayed Payments and ReceivablesIn development
  • How Retainage Affects Project Cash FlowIn development
  • How to Evaluate the Cash-Flow Implications of New ContractsIn development
  • How to Identify Working-Capital Risks Across a Project PortfolioIn development
Bidding and Growth5 articles

Interactive experience: Bid and Backlog Intelligence In development

  • How to Evaluate Whether a Project Is Worth BiddingIn development
  • How to Investigate Historical Estimating AccuracyIn development
  • How to Compare Backlog Quality, Not Just Backlog SizeIn development
  • How to Evaluate Equipment UtilizationIn development
  • How to Assess Growth Capacity Before Taking on More ProjectsIn development

Professional Services

Professional Services overview
Firm Profitability6 articles

Interactive experience: Firm Economics Dashboard Live

  • Why a Busy Professional Services Firm May Have Weak MarginsLive · Interactive
  • How to Evaluate Realization, Utilization, and Billable CapacityIn development
  • How to Investigate Unprofitable Client RelationshipsIn development
  • How Pricing Changes Affect Firm EconomicsIn development
  • How to Compare Fixed-Fee and Time-Based EngagementsIn development
  • How to Identify Service Offerings That Deserve Further InvestmentIn development
Workflow and Capacity5 articles

Interactive experience: Engagement Operations Lab In development

  • How to Identify Bottlenecks in Professional Services DeliveryIn development
  • How to Evaluate Whether a Firm Needs More Staff or Better ProcessesIn development
  • How to Investigate Rework and Scope CreepIn development
  • How to Improve Visibility Across Multiple Client EngagementsIn development
  • How to Evaluate the Business Case for Workflow AutomationIn development
Growth and Client Strategy5 articles

Interactive experience: Growth Opportunity Explorer In development

  • How to Evaluate Client Concentration RiskIn development
  • How to Identify Opportunities Within Existing Client RelationshipsIn development
  • How to Evaluate Recurring Revenue OpportunitiesIn development
  • How to Determine Which Services Are Worth ScalingIn development
  • How to Build a Data-Informed Business Development StrategyIn development
Property Performance5 articles

Interactive experience: Property Portfolio Dashboard Live

  • Why Higher Occupancy Does Not Always Mean Better Property PerformanceLive · Interactive
  • How to Investigate Rising Operating ExpensesIn development
  • How to Compare Property Performance Across a PortfolioIn development
  • How to Evaluate Rent Growth Against Vacancy and TurnoverIn development
  • How to Identify Properties That Need Further Financial ReviewIn development
Investment and Capital Decisions5 articles

Interactive experience: Property Investment Simulator In development

  • How to Evaluate a Property Beyond Its Purchase PriceIn development
  • How Interest Rates Affect Real Estate Investment ScenariosIn development
  • How to Compare Property Renovation OptionsIn development
  • How to Evaluate Capital Expenditure PrioritiesIn development
  • How to Investigate the Effect of Vacancy on Property Cash FlowIn development
Portfolio and Operations5 articles

Interactive experience: Portfolio Intelligence Explorer In development

  • How to Identify Underperforming PropertiesIn development
  • How to Evaluate Vendor and Maintenance SpendingIn development
  • How to Compare Self-Management With Third-Party ManagementIn development
  • How to Evaluate Geographic and Tenant ConcentrationIn development
  • How to Prioritize Maintenance Across a Property PortfolioIn development
Production and Cost Performance7 articles

Interactive experience: Manufacturing Performance Dashboard Live

  • Why Higher Production Volume Does Not Always Improve ProfitabilityLive · Interactive
  • How to Investigate Rising Unit CostsIn development
  • How Downtime Affects Production EconomicsIn development
  • How to Evaluate Scrap and Rework CostsIn development
  • How to Compare Product-Level ContributionIn development
  • How to Investigate Production BottlenecksIn development
  • How to Evaluate Capacity Before Purchasing EquipmentIn development
Inventory and Supply Chain5 articles

Interactive experience: Inventory and Supply Chain Lab In development

  • How to Investigate Excess InventoryIn development
  • How Stockouts Affect Manufacturing OperationsIn development
  • How to Evaluate Supplier Concentration RiskIn development
  • How to Identify Inventory That Warrants a Closer ReviewIn development
  • How to Investigate Variance Between Expected and Actual Material UsageIn development
Growth and Capital Planning5 articles

Interactive experience: Production Investment Simulator In development

  • How to Evaluate a Manufacturing Capacity ExpansionIn development
  • How to Compare Automation Investment ScenariosIn development
  • How to Investigate Product Mix ChangesIn development
  • How to Evaluate the Financial Implications of a New Production LineIn development
  • How to Compare Outsourcing and In-House ProductionIn development
Portfolio and Financial Performance5 articles

Interactive experience: Insurance Portfolio Explorer Live

Claims Operations5 articles

Interactive experience: Claims Operations Lab In development

  • How to Investigate Claims Processing DelaysIn development
  • How to Evaluate Claims Cycle TimeIn development
  • How to Identify Operational Bottlenecks in Claims HandlingIn development
  • How to Compare Claims Patterns Across CategoriesIn development
  • How to Evaluate the Cost of Rework and Repeated ProcessingIn development
Agency and Brokerage Performance5 articles

Interactive experience: Agency Performance Dashboard In development

  • How to Evaluate Agency Revenue ConcentrationIn development
  • How to Compare Producer Performance and Book EconomicsIn development
  • How to Investigate Client Retention TrendsIn development
  • How to Evaluate Service Costs Across Customer SegmentsIn development
  • How to Identify Opportunities for Operational ImprovementIn development
Business Idea Evaluation and Commercial Viability3 articles

Interactive experience: Business Idea Investigator Live

Market Analysis and Competitive Intelligence3 articles

Interactive experience: Market Intelligence Explorer In development

  • How to Research Your Market Before Investing in a BusinessIn development
  • How to Find Opportunities in a Competitive MarketIn development
  • How to Choose the Right Location for Your BusinessIn development
Business Structure and Asset Protection3 articles

Interactive experience: Business Structure and Risk Assessment In development

  • Why Business Structure Matters Before Your Company Starts GrowingIn development
  • How Founders Can Evaluate Asset Protection Before Taking on Business RiskIn development
  • How to Build a Business Structure That Can Support Long-Term GrowthIn development
Tax Strategy and Financial Planning3 articles

Interactive experience: Tax Planning Preparation and Scenario Explorer In development

  • Tax Considerations to Evaluate Before Starting a BusinessIn development
  • How to Evaluate Business Tax Strategies as Your Company GrowsIn development
  • Why Founders Should Coordinate Tax Planning With Business StrategyIn development
Startup Financial Planning and Capital Strategy8 articles

Interactive experience: Startup Financial Simulator In development

  • How Much Money Does Your Business Need Before Launch?In development
  • How to Estimate Startup Costs and Monthly Operating ExpensesIn development
  • How to Calculate Break-Even SalesIn development
  • How to Estimate Working Capital RequirementsIn development
  • How to Evaluate Pricing Before LaunchIn development
  • How to Compare Different Revenue ModelsIn development
  • How to Evaluate Whether a Business Can Support Its OwnerIn development
  • How to Plan for Growth Without Creating Unsustainable Cash-Flow PressureIn development
Building the Operating Business7 articles

Interactive experience: Business Operations Builder In development

  • What Systems a New Business Needs Before Its First CustomerIn development
  • How to Build Repeatable Operating ProceduresIn development
  • When Should a Founder Hire Employees?In development
  • How to Evaluate Outsourcing Versus In-House OperationsIn development
  • How to Establish Financial Reporting and Performance MonitoringIn development
  • How to Build a Customer Acquisition ProcessIn development
  • How to Reduce Founder Dependency Through Systems and DelegationIn development
Customer Acquisition and Market Entry8 articles

Interactive experience: Go-to-Market Planner In development

  • How to Find Your First CustomersIn development
  • How to Evaluate Customer Acquisition CostsIn development
  • How to Compare Marketing ChannelsIn development
  • How to Build a Practical Sales PipelineIn development
  • How to Evaluate Customer RetentionIn development
  • How to Determine Whether Your Pricing Matches Your MarketIn development
  • How to Test Demand Before ExpandingIn development
  • How to Build a Repeatable Customer Acquisition ProcessIn development

Growth & Leadership

Business Expansion and Growth Strategy3 articles

Interactive experience: Expansion Readiness Assessment In development

  • How to Know When Your Business Is Ready to ExpandIn development
  • How to Decide Which Market Your Business Should Enter NextIn development
  • Should You Open Another Location, Acquire a Competitor, or Expand Through a Partnership?In development
Strategic Partnerships and Partner Acquisition4 articles

Interactive experience: Strategic Partnership Intelligence In development

  • How to Identify Strategic Partners Who Can Actually Grow Your BusinessIn development
  • How to Find and Approach Potential Business PartnersIn development
  • How to Structure a Partnership That Benefits Both BusinessesIn development
  • How to Build a Partnership Network Instead of Relying on Individual RelationshipsIn development
Partner Liaison and Relationship Management3 articles

Interactive experience: Partnership Relationship Workspace In development

  • Why Business Partnerships Fail After the Initial IntroductionIn development
  • How a Business Liaison Can Help Turn a Partnership Opportunity Into ResultsIn development
  • How to Manage a Strategic Partnership After the Agreement Is SignedIn development
Fractional Executive Services8 articles

Interactive experience: Executive Needs Assessment In development

  • When Does a Growing Business Need a Fractional Executive?In development
  • Fractional COO vs. Business Consultant: What Is the Difference?In development
  • When Should a Company Consider a Fractional CFO?In development
  • How Fractional Leadership Can Help a Business ScaleIn development
  • How to Stabilize Operations Before Hiring a Full-Time ExecutiveIn development
  • What to Expect From a Fractional Executive EngagementIn development
  • How to Measure the Value of Fractional LeadershipIn development
  • When Should a Business Transition From Fractional to Full-Time Leadership?In development

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